Dear Valued Customer,

Antigo, WI area Wireless experienced downtime on June 18, 2009. We apologize for the inconvenience
this caused you. Our crews will be onsite throughout the week to ensure customer connection.

The downtime was caused by a fiber unit malfunction. Replacement and system re-configuration were necessary to
bring the service back online.

After further examination we will be conducting additional upgrades and maintenance to the Antigo Service Area.

We will keep you abreast of the situation, both via email and at our site http://granitewave.com

Thank you for your patience and understanding and we will strive to make your Internet Experience the Best
it can be.

Sincerely,

Dean J. Hartmann
General Manager
Granite Wireless, Inc.
221 East Division Street
Shawano, WI 54166
715.524.8288 Office
715.524.8285 Fax

Now available in these surrounding areas, Shawano, Bonduel, Cecil, Navarino, Pulaski, Angelica Clintonville, Suring, Mountain, Lakewood, Townsend,White Lake, Antigo and coming soon to a city near you!